Privacy Policy
Last updated: 2 October 2026
This policy explains what personal data Shale AI World collects and how we use it, in line with India's Digital Personal Data Protection Act, 2023.
What we collect
- Account details: name, email or phone number when you sign up or contact us.
- Content you provide: ideas, scripts, images and the videos generated for you.
- Payment records: amount, date and transaction ID. Card, UPI and bank details are handled by our payment partner and never stored by us.
- Connected accounts: access tokens for YouTube, Instagram or Facebook if you choose to connect them.
- Basic usage data: pages visited and errors, to keep the service working.
How we use it
- To create and deliver your videos and posts.
- To process payments and keep your credit balance.
- To send service messages such as post alerts and view reports.
- To prevent misuse.
Who we share it with
Only service providers needed to run Shale: AI model providers (to generate media from your prompts), our payment partner, our hosting and database providers, and the social platforms you connect. We do not sell your data.
How long we keep it
While your account is active, and afterwards only as long as law requires (for example, payment records).
Your rights
You can ask to see, correct or delete your data, withdraw consent, or disconnect a social account, by emailing humhaiakshat@gmail.com. We respond within 30 days.
Children
Shale is not meant for anyone under 18.
Grievance contact
YOUR FULL NAME, humhaiakshat@gmail.com